ORDER TAKER CAPACITY CALCULATOR

Do you have Delivery service already?
  • YES
  • NO
Kindly put expected/anticipated values or Use Analog Store information
  • Peak hour delivery transactions
    No. of del trans in busiest hr.
    Benchmark is 20
  • Average call time
    Avg time of one call
  • Average Calls to order %
    % of calls that convert to order
CALCULATED
Result
Number of CSRs
EXISTING
1
GAP
0
RESET